The real answer to this question has been addressed above. But it was not the official answer from our product teams. The dynamic naming convention of the video links was also addressed in the media coverage, so I can see how this may have confused them. However, they thought you were asking if people other than the registered user could discover links on their own and then view them through a third-party media player like VLC. This was a known issue, easily replicated and had been reported by the media. Either way, the previous design of our Web portal had some issues, which have since been resolved.Ĭoncerning the PR representative who answered your question about using VLC, they conflated the question. Most of our users use the eufy Security app to view live streams. I should note, however, that only 0.1 percent of our current daily users use the secure Web portal feature at .

In addition, the video stream content is encrypted, which means that these video streams can no longer be played on third-party media players such as VLC. Today, based on industry feedback and out of an abundance of caution, the eufy Security Web portal now prohibits users from entering debug mode, and the code has been hardened and obfuscated. Previously, after logging into our secure Web portal at , a registered user could enter debug mode, use the Web browser’s DevTool to locate the live stream, and then play or share that link with someone else to play outside of our secure system. However, that would have been the user’s choice to share that link, and they would have needed to first log into the eufy Web portal to get this link. One is to use the eufy Security App, and the other is to use our secure Web portal at . Today, there are two primary ways to view live streams of eufy Security cameras. Playing Live Videos in Third-Party Media Players

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